Technology Training Community

Use the Join softkey to establish a standard conference among several calls already on one line.

With two or more calls on a single line, scroll to highlight any call

To use the Outlook Today view perform the following steps:

Go to the View menu and select tool bars and make sure the advanced toolbar is selected to be displayed.

The VoIP phone provides a Service called News and alerts. This can be used to access information on existing web pages. This is not an alert for any on campus crisis.

PSU Directory People Search

To search for Penn State persons with published telephone numbers in the Penn State online Directory:

Press Directories button
Select, Penn State People Search

The Microsoft Outlook Personal Folders Backup Tool is used for Outlook versions from 2002 and later. The tool provides a way to backup the personal folders.

You can "park" a call so that you or someone else can retrieve it from another VoIP phone at University Park (for example, a phone at a co-workers desk or in a conference room).

Transferring a connected Call:

To transfer a call without talking to the transfer recipient:

Press Transfer and enter the target number. When you hear the call ringing, press Transfer again.

Forward your calls to another number

You can use the Call Forward All (CFwdAll) soft key to redirect your incoming calls from your Cisco IP Phone to another number.

To enable the Blind carbon copy (Bcc) field for creating new e-mails, the following steps are required:

1. While in Mail select New to create a new e-mail message
2. Select the Options tab

To create an e-mail template follow the following steps:

First, create an email message.