Technology Training Community

Adobe Connect Pro: Resources and Help

If you need help with Adobe Connect Pro please visit the Adobe Connect Pro Community website at PSU at the following URL:

http://meeting.psu.edu

Outlook 2007: Adding/changing Color Categories

Another great resource here at PSU is My IT Community. Here you can find information on a variety of topics. Please feel free to look around.

The URL is: https://myit.vmhost.psu.edu/

To get a listing of Penn State Videoconferencing Rooms and Contact List use the following URL:

http://tns.its.psu.edu/videoConferencing/videoConfRoomsContactList.asp

ITS Training Services offers an Advanced VoIP Features and Functions workshop to assist participants with using their VoIP phone here at Penn State.

Advanced VoIP Features and Functions

You can create and modify user managed groups for Wiki spaces as well as in your personal or protected web spaces at the following URL:

https://umg.its.psu.edu/index.cgi

PSU specific documentation for the VoIP conference phone (Cisco 7936) is not provided from TNS.
The documentation can be found on the Cisco website:

Some attendees of the VoIP Telephone Features & Voice mail workshop were asking about the Barge feature. The documentation indicates to contact TNS to find out about this feature.

Here are some links for resources that are available to help you with applications such as VoIP, Outlook, Adobe Connect and Oracle Calendar as well as information on other training opportunities:

Call Trace *57

Call Trace ensures that the number of your last incoming caller is traced so that appropriate action may be taken against the harassing party.